You already are INS customer and face technical problems? Our User-Help-Desk is ready to assist! For that purpose we offer service-level-agreements. If you hold such an agreement, please dial the service-phone number given in there.

One of our help desk staff might ask you to arrange an for online session with him. If so, please click on the adjoining picture to get the online session started. Our staff will provide provide you with a meeting-code, which has to be entered in the box below. Then, please click “connect”.